Microsoft Teams provides organizations with a compelling route to cloud telephony. It offers a full enterprise telephony feature set. It integrates telephony with Microsoft’s must-have suite of Teams collaboration tools – instant messaging, video conferencing and file sharing. And it leverages Microsoft’s Azure cloud computing service, which runs across 140 data centers around the world and is used by more than half of all Fortune 500 companies.
But in order to deploy Teams telephony effectively, organizations must first make sure that their corporate network can provide the capacity and performance to deliver high quality, reliable audio on every phone call.
This whitepaper explains how corporate network performance can affect call quality, and lists the steps that organizations should take to prepare their network for Teams telephony.