Blockchain in telecoms: Is it still all hype or are we moving towards reality?

Just over nine years ago, an anonymous person or group using the pseudonym Satoshi Nakamoto unveiled a disruptive technology called blockchain. It was aimed to carry out peer-to-peer digital transaction without the need of an intermediary. The 3 Bs that were the highlight of this phenomenon are blockchain (the disruptive technology), Bitcoin (the cryptocurrency), and banks (the intermediary).

Until quite recently blockchain technology has been synonymous with Bitcoin, its most...

Opinion: Can Nordic rivals stop the Chinese juggernaut?

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Ten years ago, there were around 7-8 telecom network equipment makers in the market e.g. Ericsson, Nokia, Huawei, Siemens, Motorola, Alcatel, lucent, Nortel etc. That was the time when third generation networks were getting deployed and the focus was shifting from voice to data across the globe.

In the past decade, we’ve seen lot of mergers, acquisitions, and collaborations across telecom network equipment manufacturers (e.g. Alcatel and...

Opinion: Is VoWiFi the next disruptive telecom technology?

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Twenty years ago, Clayton M. Christensen introduced the term disruptive technologies and now we’re seeing this disruption happening in almost every sphere of life. Uber, Airbnb, Purple, Tesla are disrupting the old traditional models of their respective industries. We’ve seen lot of such innovation in telecom as well with apps like WhatsApp and WeChat replacing SMS in a matter of a few years.

Mobile...

Opinion: 4G LTE and its benefits to enterprise networks

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Network connectivity is paramount for all kind of businesses:  small, medium and big enterprises. No business can flourish if its network is slow, intermittent and outage prone. How many of us like standing in queues in malls, if the vendor’s credit card swipe machine is taking too long to process, hardly any of us.

Importance of robust network connectivity & motivation for new network connectivity options

The impact...

Opinion: Why CEM has emerged as top priority for telcos

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There is no doubt the telecom market is changing. It has gone a lot of change not only in terms of how services are being offered by communication service providers (CSP) but also how customers perceive those services. Being able to deliver a seamless customer experience in an increasingly competitive, multi-channel world has to be a top priority for operators.

Customer Experience Management (CEM) can be defined as a discipline that...

Opinion: The benefits of moving from NOC to SOC

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With the growth of MBB (Mobile Broadband) surpassing expectations, operators and CSPs (Communication Service Providers) are finding it tough to manage and ensure customer experience in real-time. People are using Facebook, YouTube, Twitter, streaming videos, and opening multiple websites at the same time on their mobile phone, and often complaining about poor speed and coverage.

Due to changing...