Ofcom announces ‘One Touch Switch’ to simplify changing broadband providers

Ofcom has announced a new “One Touch Switch” initiative to simplify the broadband switching process for consumers.

Telecom providers are among the most notorious businesses for bumping out-of-contract prices for consumers. They are especially predatory on older customers who are less likely to seek better deals.

Here’s just one example of a current package that over doubles in price:

Legislation introduced on 15 February 2020 mandates that broadband,...

LightBox releases a US broadband map while the FCC fixes its own

The FCC’s more accurate US national broadband map is expected to be a year away, but LightBox is providing one in the meantime.

A previous map of broadband availability used by the FCC was criticised as being inaccurate and greatly overestimating both the coverage and speeds available to Americans.

The inaccuracies – hindering critical decisions like funding allocations – were due to a reliance on data from ISPs themselves who were incentivised to overstate their...

Qualcomm will reportedly continue helping Huawei to skirt US sanctions with 5G-less chips

A tipster claims that Qualcomm will offer more 5G-less versions of its chips that enable Huawei to skirt US sanctions.

Huawei is among the Chinese companies sanctioned by the US. The sanctions predominately stop Huawei from accessing American products relating to 5G and limit the company’s ability to make its own Kirin silicon.

Qualcomm’s latest and greatest chips feature 5G, leaving Huawei – typically a key Qualcomm customer – out in the...

T-Mobile ordered to prove it didn’t lie to get Sprint merger approval

T-Mobile has been ordered to prove it didn’t lie to government regulators about its 3G shutdown plans to win approval for its Sprint merger.

In a ruling by the California Public Utilities Commission (CPUC), T-Mobile is ordered “to show cause why it should not be sanctioned by the Commission for violating Rule 1.1 of the Commission’s Rules of Practice and Procedure for false, misleading, or omitted statements.”

CPUC accuses T-Mobile of making false statements...

Ofcom fines BT £42,500 over inaccurate information

UK communications regulator Ofcom has fined BT £42,500 for providing “inaccurate information” in response to an information request regarding EE’s broadband service.

The information was intended to help the regulator estimate the number of premises that would be potentially eligible to receive a 10Mbps+ broadband service under the new Universal Service Obligation (USO), which went live in March 2020.

Ofcom published the data as part of its 2019 ‘Connected...

Watchdog issues another warning to Three over ‘real 5G’ claims

ASA (Advertising Standards Authority) has issued another warning to Three against making claims that it offers “real 5G” in marketing campaigns.

Rival operator EE first issued a formal complaint to ASA back in 2019 after Three boasted, “If it’s not Three, it’s not real 5G”. More recently, Vodafone issued a complaint about Three’s TV ad claiming that it was creating Britain's fastest mobile network and that consumers should "join the future on Three, it's real...

UK hopes for a seat on UN telecoms council in 2022

ITU Logo

The UK has set its sights on a council seat at the UN’s International Telecommunications Union (ITU) after announcing it will run for the election due to take place in September 2022.

The ITU oversees allocation of global spectrum for radio waves and satellite orbits for devices such as mobile phones and GPS navigation.

Importantly, it also develops the technical telecommunication standards used by information and communication technologies (ICTs) around the...

Opinion: EE brings back fees for EU-roaming Brits

British operator EE is planning to reintroduce fees for roaming in the EU from next year while others are lowering their existing fair use policies.

Back in 2018, I wrote an opinion piece that roaming fees were unlikely to make a return. Anti-Brexit campaigner and Labour MP Hilary Benn tweeted this week that it hasn’t aged well:

In my defence, all of the operators committed not to reintroduce roaming fees—a pledge they recommitted to as late as January...

CMA green lights £31B merger of telecoms giants Virgin and O2

The Competition & Markets Authority (CMA) has given the green light to a £31 billion merger of telecoms giants Virgin and O2.

Provisional approval of the deal was granted last month but today’s announcement clears the companies to form a combined entity that can better compete against BT/EE after their own £12.5 billion merger in 2016.

Virgin and O2 both sell wholesale services to a number of mobile operators in the UK. In the case of Virgin, their wholesale...

China Mobile plans Shanghai listing following NYSE exile

China Mobile is planning to list on the Shanghai stock exchange after being exiled from the NYSE.

Last November, then-president Donald Trump signed an executive order to delist China Mobile, China Unicom, and China Telecom from the New York Stock Exchange on national security grounds.

The NYSE briefly backtracked on its plan to delist the Chinese telecoms giants after “further consultation with relevant regulatory authorities”. However, the exchange quickly changed...