Over 2,000 complaints were sent to the FCC relating to COVID-19

FCC chairman Ajit Pai has revealed that the telecoms regulator has received over 2,000 complaints relating to COVID-19.

Speaking to the House Energy and Commerce Committee on Tuesday, Pai said the FCC has received around 2,200 complaints relating to the pandemic. Of the complaints, around 1,400 have received a response so far.

Approximately 500 of the complaints were specifically filed under the Keep Americans Connected pledge which the FCC announced in response to the...

O2 and Virgin Media confirm historic £31 billion merger

The rumours proved to be true: O2 and Virgin Media have confirmed their intention to merge in a £31 billion deal.

Telefonica and Liberty Global, owners of O2 and Virgin Media respectively, have put out a joint statement today confirming the 50-50 joint venture which “brings together Virgin Media, the UK’s fastest broadband network, and O2, the country’s largest mobile platform.”

Jose Maria Alvarez-Pallete, CEO of Telefonica, said: “Combining O2’s number one...

O2 and Virgin Media consider merging to fight BT and Sky

Two of the UK's biggest names in telecoms are considering a merger to combat the industry behemoths of BT and Sky.

O2 and Virgin Media are reportedly in talks to combine each company's strengths across TV, broadband, and mobile.

Liberty Global, which owns Virgin Media, is said to be in talks with Spanish O2-owner Telefonica. Virgin Media brings a vast TV and broadband presence to the table, while O2 has a much larger base of mobile subscribers. 

Virgin...

Elon Musk: SpaceX’s internet service will go live in around six months

SpaceX founder Elon Musk says he expects the company's satellites to be delivering internet connectivity in around six months.

A private beta of the service is expected in around three months. The public beta, in around six months, will start with high latitude satellites.

SpaceX first launched its operational high latitude satellites in May 2019. The high latitude means connectivity may be intermittent and speeds will be relatively slow.

Last year, the company...

COVID-19: Telcos increase the pay of engineers helping to keep people connected

Various telecoms operators around the world are increasing the salaries of engineers on the frontline helping to keep people connected.

One of the few silver linings of the COVID-19 pandemic is an increased appreciation of the people that really keep the world going. The likes of shopworkers and postal workers are often among the lowest paid, but our societies would collapse without them.

Engineers aren’t exactly the lowest paid, but they’re still essential. More...

Speedtest: Networks in North America and Europe are handling remote working demand

Speedtest by Ookla has updated its report analysing the impact remote working is having on global networks.

Telecoms covered the initial release of Speedtest’s report towards the end of last month. At the time, a slight decrease in mean fixed and mobile broadband performance was observed across North American and European countries between March 16th-22nd.

Speedtest has now updated its statistics to account for the following week.

Fixed broadband...

British internet providers commit to measures helping people isolate

Internet providers in the UK have agreed to a package of measures designed to help people isolate.

The British government struck a deal with BT/EE, Openreach, Virgin Media, Sky, TalkTalk, O2, Vodafone, Three, Hyperoptic, Gigaclear, and KCOM.

Digital Secretary Oliver Dowden said: “It’s fantastic to see mobile and broadband providers pulling together to do their bit for the national effort by helping customers, particularly the most vulnerable, who may be...

Satellite internet firm OneWeb files for Chapter 11 bankruptcy

OneWeb has filed for Chapter 11 bankruptcy as it seeks a new buyer to continue its satellite internet ambitions.

The promising startup was forced into filing for bankruptcy after its attempts to get financing was unsuccessful.

OneWeb says it was “close” to receiving the crucial financing but the unexpected coronavirus pandemic resulted in the prospective deal being cut short amid market turbulence.

Chapter 11 bankruptcy allows OneWeb to keep its existing work...

Akamai will slow game downloads to reduce internet congestion

Content delivery network Akamai has announced it will be throttling game downloads in order to reduce internet congestion.

With people told to stay in their homes to help “flatten the curve” of the coronavirus spread, games are a way to remain connected with friends and remember what life outside four walls looks like.

However, as you’d expect, billions of people downloading games and playing together online consumes a large chunk of bandwidth.

Akamai...

Speedtest: Coronavirus is slowing internet speeds across the US and Europe

Ookla Speedtest is reporting a noticeable degradation of internet speeds in the US and Europe amid the coronavirus outbreak.

The drop in speeds has been most noticeable over the past week as more countries increase their lockdown measures, including the UK’s announcement yesterday.

Broadband speeds

In the US, the mean broadband speed dropped from around 140Mbps starting the week of March 9th, to around 133Mbps in the week beginning March 16th.

Canada also suffered...